Privacy Policy

Golden Ink Arts respects your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit goldeninkarts.com, place an order, contact us, or subscribe to our communications.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

• Name

• Email address

• Shipping and billing address

• Telephone number, where required for delivery

• Order information

• Messages or information you send to us

• Newsletter subscription information

Payment Information

Payments are processed through third-party payment providers.

We do not normally receive or store your complete payment card number.

Your payment information is handled by the payment provider according to its own privacy policy and security procedures.

2. How We Use Your Information

We may use your information to:

• process and fulfill orders

• prepare and ship artworks

• provide order updates

• send complimentary Artwork Companion PDFs

• respond to customer inquiries

• provide customer support

• process refunds or returns

• send newsletters when you have subscribed

• maintain and improve our website

• understand website usage and improve our products and services

• comply with legal, tax, accounting, and other applicable obligations

We do not sell your personal information.

3. Newsletter

If you subscribe to Golden Ink Arts communications, we may use your email address to send:

• new artwork announcements

• studio notes

• cultural and artistic stories

• occasional free resources

• selected product or collection updates

You can unsubscribe at any time using the unsubscribe link included in our marketing emails.

Unsubscribing from marketing communications does not necessarily remove information that we are required to retain for an order, accounting, legal, or other legitimate business purpose.

4. Order Information

When you place an order, we need certain information to process and deliver your purchase.

This may include your name, email address, shipping address, order details, and information necessary to communicate with delivery providers or payment processors.

We retain order information for as long as reasonably necessary for order fulfillment, customer support, accounting, legal, and business record-keeping purposes.

5. Service Providers

We may use trusted third-party services to operate the website and fulfill orders.

These may include:

• payment processors

• shipping and delivery providers

• website hosting providers

• ecommerce services such as WooCommerce

• email and newsletter services

• analytics and website performance services

• other technical providers required to operate the website

These providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law.

6. Cookies & Analytics

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve the user experience.

Depending on the services enabled on the website, analytics providers may receive information about how visitors interact with the website.

Where required by applicable law, we will request the appropriate consent before using non-essential cookies or similar technologies.

7. International Data Transfers

Because Golden Ink Arts serves customers internationally and may use service providers located in different countries, your personal information may be processed outside your country of residence.

Where applicable, we take reasonable steps to ensure that international transfers and third-party processing are handled in accordance with applicable data protection requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Your Rights

Depending on where you live and the laws that apply to you, you may have rights concerning your personal information, including the right to:

• request access to your personal information

• request correction of inaccurate information

• request deletion of information where applicable

• restrict or object to certain processing

• withdraw consent where processing is based on consent

• request data portability where applicable

• object to direct marketing

These rights are subject to applicable legal exceptions.

10. Contact

For privacy-related questions or requests, please contact:

[email protected]

Golden Ink Arts

We will respond to valid privacy requests within the timeframe required by applicable law.

11. Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The latest version will always be published on this page.